Written notice:

We will accept e-mails sent to accounts@networksavvy.org as written notice once we have confirmed receipt of the e-mail, in addition to notice posted to : Network Savvy, C/o 73 Lynn Rd, Auckland, New Zealand.

No risk guarantee:

We offer a no risk guarantee - "Try any of our services, and if you find they are not suitable for your needs any time during the first month, we will refund your payment."

Where we provide Internet services to or for you

1. To keep us informed of any changes to your contact details, including e-mail address.
2. You are responsible for the use any services where your username and password are used. You should not share your password with others, as you will be held liable for their actions.
3. Not to engage in illegal activities while connected to the system.
4. Not to send unsolicited mass e-mails (SPAM) through the system, or to engage in any spam like activity whether using our systems or not.
5. You shall not probe or hack into any system on the Internet, except with full permission of the system owner.
6. Our technicians and contractors may control, monitor and/or log traffic going through our system for the purposes of network management and to fulfill any legal obligations we may have.
7. Our liability to you will be limited to the equivalent of 1 months service provided by us.
8. In no event will we be liable for telco charges, third party charges, loss of goodwill, or consequential losses.

Where we provide Goods or Services to you

9. All goods sold to you remain our property until paid for in full.
10. You acknowledge where we do any programming work, that it is a purely a best effort service, and that we do not hold ourselves to be programmers or developers.
11. Any code written by us on your behalf remains our intellectual property. Upon full payment for the time and resources used producing the code, you are entitled to an unlimited, royalty free license to use, distribute and modify and rebrand as you see fit.
12. We will not deploy any code developed by ourselves for you in a way that is likely devalue your intellectual property, provided our services are paid for in full.

Termination and Charges

13. Unless there is a fixed term contract, either party may terminate the agreement with 1 months written notice.
14. You acknowledge that unless the service is cancelled in writing, we will charge you for your ability to use the service, whether or not you took advantage of the service.
15. We may suspend or terminate the service without notice for a breach of our terms and conditions. Not withstanding our suspending service, no refund will be given for the time service is unavailable in this event.
16. Where the account is paid in advance, no refunds will be given on the account, should the account be terminated.
17. These terms and conditions may be changed with 1 months notice. Posting new terms on the networksavvy.org website will constitute notice.

Jurisdiction

18. Should a dispute arise which can not be resolved between the parties, the either of us may elect to have it heard through ECourt, and be bound by that ruling.
19. Network Savvy may assign any and all rights, claims and causes of action to a third party or representative.
20. Network Savvy may publish the outcome of any legal action in any way it deams appropriate.
21. We may record any/or monitor any phone calls made between us. We may record and use any numbers/unique identifiers you use to connect to our system, including phone numbers. Additionally, this information may be recorded in a blacklist shared with other service providers, and used as evidence in any court or legal forum.

Payment Terms and Penalties

22. That you pay all fees and charges for the service for which you are subscribed, without deduction or offset.
23. Should your account be overdue, we charge interest at the rate of 2.5% per month. Should collection procedures be implemented you agree to pay the costs of collection in addition to the cost of the debt. Should your account become overdue we may charge $100 collection fee in addition to other charges above.
24. Any item sold by us to you remains our property until paid for in full by you.
25. Legal Costs - Should we need to take legal action (including arbitration), all costs in so doing will be at your expense.
26. You agree that we may make enquiries about your credit worthiness, and disclose any information relating to the standing of your account to third parties.
27. You agree that we are not obliged to do anything for you if payment is over due, however any monthly base fees will still be payable by you.